Shipping policy

Thank you for visiting and shopping at Wfeeler. This Shipping Policy explains how we process, ship, and deliver your orders in a clear and transparent manner.

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Order Cut-off Time: 5:00 PM (Eastern Standard Time, EST)
Orders placed after the cut-off time will be processed on the next business day.

Estimated Delivery Time

Total Delivery Time = Processing Time + Transit Time

  • Processing Time: 1–3 business days
  • Transit Time: 6–9 business days
  • Estimated Total Delivery Time: 7–12 business days

Please note that delivery times are estimates and may vary depending on your location, carrier performance, and external factors.

Shipping Destinations

We currently ship to the following countries and regions:

  • United States
  • United Kingdom
  • Canada
  • Australia
  • New Zealand

For other international locations, shipping availability will be displayed at checkout based on your delivery address.

Shipping Costs

We offer free standard shipping on all orders, with no minimum purchase required.

Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

  • Tracking information typically becomes active within 24–48 hours
  • Please check your spam or junk folder if you do not see the email

If you have not received your tracking information within this timeframe, please contact us at:

📧 info@wfeeler.com

Customs Duties and Taxes

For international orders:

  • Customs duties, import taxes, and related fees are the responsibility of the customer
  • These charges are determined by your local customs authority and are beyond our control

If a shipment is returned due to unpaid customs duties or refusal to accept delivery, we will contact you to arrange reshipment or issue a refund (excluding any shipping-related costs).

Failed Delivery & Incorrect Address

Please ensure that your shipping address is accurate and complete at checkout.

  • Wfeeler is not responsible for orders delivered to incorrectly provided addresses
  • If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment

Shipping Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Carrier disruptions
  • Customs clearance procedures
  • High order volumes or peak seasons

We appreciate your understanding in such cases.

Contact Us

If you have any questions regarding shipping, please contact us:

📧 info@wfeeler.com